45 minutes | Tuesday, 13 October 2026
After months of bureaucratic delays, Nkechi finally sits down with her care files. But is it always better to know? Ashley asks Baroness Lola Young, who grew up in care, about the impact of reading her care records. A social worker reveals the reality of how records are written.Reported by Ashley John-Baptiste and Madeleine ParrProduced and written by Madeleine ParrSound design by Simon Panayi Artwork by Jon Hill The editor is Jasper CorbettCareless is a 4 part original series from Tortoise Investigates and The Observer.To binge listen to all episodes today, ad-free, subscribe to The Observer.Or subscribe to Observer+ on Apple Podcasts or Spotify to listen to all our podcasts, including this one, without any ads. Hosted on Acast. See acast.com/privacy for more information.